Ornament comes with "Bad to the bone" preprinted on the dog-tag and will be hand-personalized with writing on the bone according to your instructions on the checkout screen -. Click through the photos to see what the ornament looks like without sample personalization.White dog bone ornament hand personalized with permanent black ink
Use the “Notes to AdornamentsNY" field in the shopping cart to include your instructions. If you are shopping on the Etsy App include your personalization in the “Optional Note to Seller.”
Please use the following format:
If you want something left blank, just let us know.
**IMPORTANT NOTE** Colors cannot be customized. The names and messages written on the ornament are the only part we personalize.
Other Dog Ornaments:
Other Pet Ornaments:
We accept credit card payments, Etsy gift cards, and PayPal.
Adornaments NY Inc is based in New York, and New York customers will have sales tax automatically calculated in their shopping carts.
New orders have a 3-5 business day turnaround time and we ship from New York, zip code 11101.
If you would like to "combine shipping," no problem -- place a single order going to a single address and the shopping cart will automatically calculate shipping rates based on the weight of your items and your zip code. We cannot combine shipping for orders placed separately. To do so, we will cancel the original orders so you can place one combined order.
Please note that we cannot be responsible for the performance of the United States Post Office and we cannot provide tracking information other than what is provided by the USPS. Shipping estimates are the days the Post Office estimates until delivery after we complete the ornament(s) according to the turnaround times in the item listings. However, especially during the busy Christmas season, the Post Office sometimes is a bit slower than its own estimates.
We are not responsible for items marked "delivered" by the US Postal Service that the customer does not receive.
International Customers are responsible for all customs charges.
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
We will issue a full refund if an ornament arrives broken (please contact us within 48 hours of receipt) and we are unable to replace it, or if the personalization is in error and we are unable to replace the ornament. Snap a photo of the broken ornament and send it to us in the "convo" messenger here on Etsy.
Don't hesitate to be in touch if there are any issues! The easiest thing to do is drop us a "convo" explaining the problem, and a snapshot of the ornament can be included right in that same screen if you need to show us something broken, smeared, etc.
Occasionally, we do make mistakes in the spelling of a name or message. Don't worry! If it's our mistake, we will absolutely either fix it or replace the ornament if we cannot. We do not offer partial refunds in compensation for ornaments that the customer decides to keep.
Shipping will not be refunded on any orders as the shipping cost is incurred at the time of original shipment.
**Please proofread all personalization requests. If you would like an ornament to look similar to one in a sample photo, please note which sample photo you like best! Often there are different styles in different sample photos for the same ornament, and we want to be sure to get you what you want.**
Please note that the writing is hand personalized on all items. As there are several different Adornamenters working to complete all of our orders, it is impossible to make them exactly alike. Don't worry! We'll always do our best to get you the prettiest ornaments, but there will be variation to writing styles and the like.
From time to time, Adornaments will be in touch with those who have purchased to let you know about sales and specials. If you do not want to be contacted, no problem! Just send us a quick convo or email us at firstname.lastname@example.org.